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FAQs

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No. unlike other pet grooming tools, this is so quiet and low-vibration your dog won’t even notice it’s on most of the time.

Absolutely not. the tool doesn’t get hot, and the ceramic blades make sure it stays cool for long so it never harms their gentle skin.

Yes.

It’s almost silent! The HOMEGROOMER™ is proudly the quietest trimmer in the market; your pet won’t even notice that it’s on!! It’s noise is rated at 50dB (decibels). That’s 4 times quieter than the 70 dB. EU standards

Yes

We ship in 2 days and the shipping time varies between 5 and 15 business days, "Depends on the region and the shipping option you choose when checkout"

They come with operation instructions in simple english.

You shouldn't use any clippers on any matted fur. you can use a detangle spray and try to untangle the mats & knots. if this doesn't work, you can use the stainless steel scissors included with the tool to cut-out the parts that can't be untangled.

The blades are detachable, 33-teeth sharp blades made of ceramic and titanium.

You can always get the homegroomer with extra blades, and we offer extra blades to get at discounted prices.

the all-in-one grooming set offer the best deal, but you’re saving money with any variant you choose.

Yes, you will receive a one-year warranty with the product, and that’s with all packages.

Yes. we have a team of highly-trained warriors and professionals that can deal with any problem and answer any questions or concerns you may have. just make sure to email us at contact@thehomegroomer.com

If something is wrong with the product, or the shipping took too long (like, more than 30 days long), we would gladly refund you. just make sure to contact us at contact@thehomegroomer.com

Most probably from the u.s. we always try our best to ship from the nearest warehouse to you.  however, due to high demand, we could ship them from a factory or a warehouse from another country such as brazil or china.

By asking us! email us at contact@thehomegroomer.com 

Of course, and it ships with a universal adapter as well.

Yes, they could work in australia. however, just to be absolutely sure, we do recommend using a converter.

technical talk warning: these are fit for 110v-240v, and australia’s voltage is 230 voltage. so, yes, they could, but we put your safety first and recommend using a voltage converter (some call it transformer) to be 100% safe.

Due to very popular demand, We offer three types of shipping:

-Free Shipping (No Tracking Number), Your item ships out within 5-7 business days. Once you receive your initial shipping confirmation email, our next step is to package your merchandise. Takes (3 to 4 weeks) at holidays and seasons but Usually, you'll receive it much earlier.

- Standard Shipping & Handling With Tracking Number (Recommended): Emails sent out with your Tracking Number may end up in your junk/spam folders, so please check there before sending duplicate requests. When you first receive your initial shipping confirmation email your label has been printed and is being prepared for shipment and it has not yet been received by the courier. Takes (2 to 3 weeks) at holidays and seasons but Usually, you'll receive it much earlier.

- Priority Shipping & Handling With Tracking Number (Best): Sends out and receives in 6 to 12 days and also you get prioritized with our Customer Support team. Can take (2 to 3 days to be processed) at holidays and seasons but Usually, you'll receive it much earlier.